WELCOME!
I value trust, quality work, and confidentiality in everything I do. I help busy professionals, small business owners, and content creators stay organized and look polished online and offline.​
Mikael Cesar Nuñez
Virtual Assistant | Canva Editor | Admin Support
I’m a person who values trust, quality work, and confidentiality in everything I do.
Hi there!
Thanks for visiting my website. Here you'll find my sample works and skills.
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Take a look around and see what I've been up to. Enjoy!
About Me.
I have over 6 years of experience working in the BPO customer service industry, where I developed a strong skill set and a solid understanding of delivering exceptional customer experiences. Throughout my career, I’ve worked with a variety of customer bases, including retail, e-commerce, and telecommunications.
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I’ve honed my communication skills, both written and verbal, and become proficient in using tools like Microsoft Office 365 (Word, Excel, PowerPoint). I take pride in staying calm under pressure, handling difficult situations effectively, and finding practical solutions to meet customer needs.
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In addition to customer support, I am proficient in a variety of productivity tools, including Microsoft Office 365 (Word, Excel, PowerPoint), and skilled in performing administrative support tasks. These include social media content posting, data entry, document and presentation creation, and basic graphic editing using Canva. I bring a dependable, detail-oriented, and solution-driven approach to every role I take on.
Education
2013-2017
College Education
2008 - 2012
Secondary Education
2002 - 2008
Primary Education
Bachelor of Science in Business Administration and Management, Davao Oriental State University – Mati City
Lupon Vocational High School – Lupon, Davao Oriental
Lupon Central Elementary School I – Lupon, Davao Oriental
PORTFOLIO
Outside of work, I enjoy basic photo and video editing, mainly for social media content like posts and short clips. I also love spending time outdoors, exploring nature, and staying active. Whether supporting customers or creating content, I bring creativity, focus, and a love for learning to everything I do.
CANVA EDIT SAMPLES
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This was created using Canva.
EXCEL WORK SAMPLES (click image)
POWERPOINT SLIDE SAMPLES
MICROSOFT WORD SAMPLE
Created my resume inside Word
SKILL SET
Technical Skills: Microsoft Office 365 • Google Workspace • Canva • Trello, Slack, Zoom • Social Media Platforms (Facebook, Instagram, TikTok – content posting/scheduling) • File Management Systems (Google Drive, OneDrive)
Administrative & Virtual Assistance Skills: Data entry and spreadsheet management • Document and presentation formatting • Calendar and email management • Online research and data collection • Social media management • Customer service (Phone, Chat, and Email handling) • Cold calling • Sales and upselling techniques
Soft Skills: Strong written and verbal communication • Detail-oriented and highly organized • Time management and multitasking • Problem-solving and critical thinking • Adaptable and quick to learn new tools • Calm under pressure and client-focused • Professional and dependable work ethic
Currently Learning/Developing: Email scraping and lead generation techniques • Automation tools • Email marketing tools • Funnel building • Website building (no coding)
Address
Socials
Small Village, Purok 21 Mintal, Davao City 8000 Philippines
